developing salespeople to develop RESULTS - training TO WIN

research and setting call objectives, call preparation,the psychologies of buying; the Mental Stepsthe Steps to a Sale / Callassertiveness; use and interpretation of body languagecold calling, selling for appointments,selling to the “gatekeeper” egs receptionist, secretaryopening the call, building rapport,questioning and listening to establish needsuse of the telephone; selling over the telephone

presenting and demonstrating,use of visual aids and samples,gaining feedback,closing techniques,dealing with objections,negotiating,communications techniquespresenting to groupsthe "social" sell - eg a lunchtime