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LEADERSHIP at WORK
including Experiential Profiling
CONTENTS
1. An introduction to “Leadership at WORK”
2. The 7 RESPONSIBILITIES of a team leader
3. Learning about yourself with E.L.P
4. JANUS Creative Leadership
5. ACTION Centred Leadership
6. MOTIVATING individuals and teams
7. Problem Solving and Decision Making
8. Making it happen - with TEAMWORK
3
7
17
27
45
51
63
73
How to engage, inspire and lead a workplace team - a practical guide to help leaders at any level.
How to make a team WORK. This book is not only for "appointed" leaders. It is for anyone who ever needs to set an example, help, galvanize others. Though written with the workplace in mind, the principles apply in a variety of ways in other contexts - egs, social, family and sporting.
Tell, Control, Discipline OR Share, Care, Communicate
Rick's philosophy is very firmly on the side of “Share, Care, Communicate”, not only because it invariably reaps superior business productivity, but because, with most people spending a huge proportion of their lives working, we all have a “human right” to fulfillment from our work!
The preconditions of Share, Care, Communicate:
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a “sharing, caring” culture from the TOP down;
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all levels of leadership accept their 7 Responsibilities to ensure.... everyone else takes “ownership” and feels PRIDE in their contribution
1. Create and Communicate SHARED Objectives
2. Ensure Individuals know their VALUE as Contributors
3. Ensure individuals know how OTHERS Contribute
4. Communicate PROGRESS towards Shared Objectives
5. MOTIVATE appropriately - Recognise, Praise, Discipline
6. Consult Individuals and the Team - RESPECT them
7. Achieve a BALANCE between Task, Team and Individual
The 7 Responsibilities of a Team Leader
Problem Solving, Decision Making - and Personalisation?
Chapter 7 of the book presents practical applications of problem solving and decision making to everyday Team Leadership and people management situations AND strategic / situational problems. To really help the principles apply, Rick could, as part of the customisation process, include typical situations and challenges AND HOW TO ADDRESS THEM!